Digger Equipment

Privacy Policy

Trusted suppliers of high-quality equipment, commercial vehicles, and reliable plant hire.

1. Introduction

Welcome to Meredith Sales & Hire. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, process, and protect your personal information when you use our website, purchase products, or hire equipment from us.

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, categorized as follows:

  • Identity Data: First name, last name, username or similar identifier, and copies of government-issued identification documents (such as a Passport or Driving Licence).

  • Contact Data: Billing address, delivery address, email address, and telephone numbers.

  • Financial Data: Bank account and payment card details (processed securely via our third-party payment gateways).

  • Transaction Data: Details about payments to and from you, and records of the equipment you have purchased or hired.

  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, and operating system.

3. How We Collect Your Data

We use different methods to collect data from and about you, including through:

  • Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms, creating an account, placing an order, or uploading documents for equipment hire.

  • Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns using cookies and similar technologies.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we use it in the following circumstances:

  • Performance of a Contract: To process and deliver your order, manage payments, and facilitate the hire or sale of equipment.

  • Identity Verification (Equipment Hire): When you hire equipment, we require you to upload a valid ID. This is a contractual and security necessity to verify your identity, prevent fraud, and protect our high-value equipment from theft or unauthorized use.

  • Legitimate Interests: To manage our relationship with you, request reviews, and improve our website, products, and services.

  • Legal Obligation: To comply with regulatory, tax, or legal requirements.

5. Data Security & Handling of Identification Documents

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed.

  • ID Security: Identification documents uploaded for equipment hire are strictly confidential. They are stored securely with restricted access limited only to authorized personnel who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for.

  • Retention of ID Documents: Copies of your identification documents are retained only for the duration of the hire period and a short subsequent grace period to resolve any potential disputes, late returns, or damage claims. Once this period concludes and the transaction is fully settled, the digital copies of your ID are securely deleted or anonymized.

7. Disclosures of Your Personal Data

We do not sell your personal data. We may share it with the following selected third parties for the purposes set out in Section 4:

  • Service providers acting as processors (e.g., payment processors, delivery and courier services, IT administrators).

  • Professional advisers including lawyers, bankers, auditors, and insurers.

  • HM Revenue & Customs, regulators, and other authorities.

  • Law enforcement agencies, strictly in the event of suspected theft, fraud, or damage regarding our hired equipment.

8. Your Legal Rights

Under data protection laws, you have rights regarding your personal data, including the right to:

  • Request access to your personal data.

  • Request correction of inaccurate or incomplete data.

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing of your personal data.

  • Request the transfer of your personal data to you or a third party.

9. Contact Us

If you have any questions about this privacy policy, your legal rights, or how we handle your data, please contact us at:

Meredith Sales & Hire

Get In Touch

Have a question, want to check availability, or need a quote? Fill in the form below and we'll get back to you as soon as we can. Prefer to call? You can reach us on 07575317440 or email info@meredithsalesandhire.co.uk.