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Trusted suppliers of high-quality equipment, commercial vehicles, and reliable plant hire.
1. About Us
2. Definitions
3. Use of Our Website
4. Orders and Contract Formation
5. Equipment Sales
6. Equipment Hire
7. Identification Requirements
8. Deposits and Security
9. Limitation of Liability
10. Intellectual Property
11. Privacy and Data Protection
12. Third-Party Links
13. Force Majeure
14. Amendments to These Terms
15. Governing Law and Jurisdiction
16. Complaints
17. Severability
18. Entire Agreement
These Terms and Conditions govern your use of the Meredith Sales & Hire website and our services. Meredith Sales & Hire (“we”, “us”, “our”) is a company that provides equipment for sale and hire.
For any queries regarding these Terms and Conditions, please contact us via the contact details provided on our website.
In these Terms and Conditions:
You must be at least 18 years of age to use our website and place orders. By using this website, you confirm that you meet this requirement.
We take reasonable care to ensure that the information on our website is accurate and up to date. However, we do not guarantee that all content is free from errors, and we reserve the right to correct any inaccuracies at any time without notice.
We cannot guarantee that our website will be available at all times. We may suspend or restrict access to the website for maintenance, updates, or any other reason at our discretion.
You agree not to:
By submitting an order through our website, you are making an offer to purchase or hire Equipment from us. All orders are subject to acceptance by us.
A binding contract between you and us will only be formed when we send you a written order confirmation (by email or otherwise). We reserve the right to refuse or cancel any order at any time prior to confirmation.
All prices displayed on our website are in pounds sterling (GBP) and, unless otherwise stated, are inclusive of VAT where applicable. We reserve the right to amend prices at any time without prior notice, but price changes will not affect orders that have already been confirmed.
Payment must be made in full at the time of ordering unless otherwise agreed in writing. We accept the payment methods listed on our website. We reserve the right to withhold Equipment until payment has been received and cleared.
Ownership of Equipment purchased from us will transfer to you only upon receipt of full payment.
Where Equipment is described as new, it will be supplied in new condition. Where Equipment is described as used or refurbished, its condition will be as stated in the product description. You are responsible for reviewing product descriptions carefully before placing an order.
Delivery timescales are estimates only and are not guaranteed. We shall not be liable for any loss or damage arising from delays in delivery beyond our reasonable control. Risk in the Equipment passes to you upon delivery.
If you are a consumer (i.e. purchasing as a private individual and not in the course of business), you have the right to cancel your order within 14 days of receiving the Equipment under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, without giving a reason. To exercise this right, you must notify us in writing within this period. Equipment must be returned to us in its original condition. You will bear the cost of return postage unless the Equipment is faulty or incorrectly supplied.
If you are a business customer, you do not have statutory cancellation rights, and returns will only be accepted at our sole discretion.
If any Equipment you have purchased is faulty or not as described, please contact us promptly. Your statutory rights as a consumer are not affected.
By confirming a hire order, you enter into a hire agreement with us on the terms set out here and in any accompanying hire documentation. Equipment remains our property at all times.
The Hire Period begins on the date the Equipment is made available or delivered to you and ends on the agreed return date. The Equipment must be returned by the end of the Hire Period. Failure to return Equipment on time may result in additional hire charges.
During the Hire Period, you are responsible for:
You are liable for any loss, damage, or theft of Equipment during the Hire Period (beyond fair wear and tear). We may charge you for the cost of repair or, where the Equipment is beyond repair or is not returned, its full replacement value.
If you return the Equipment before the end of the agreed Hire Period, you will not generally be entitled to a refund of unused hire charges unless we expressly agree otherwise in writing.
If you wish to extend the Hire Period, you must contact us in advance. Extensions are subject to availability and our agreement, and additional charges will apply.
We reserve the right to recover Equipment at any time if we reasonably believe that:
For certain types of Equipment — including but not limited to items that are subject to legal restrictions or that carry a higher risk profile — we are required to verify your identity before completing a sale or hire. We will clearly indicate on the relevant product listing when ID verification is required.
We accept the following forms of identification:
Where required, you will be prompted during the checkout process to upload a clear copy or photograph of your identification document via our secure website. Alternatively, we may contact you directly to request ID before your order is processed.
We process your identification documents in accordance with our Privacy Policy and applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your ID will only be used for identity verification purposes and will not be shared with third parties except where required by law. We will retain identification documents only for as long as is necessary for the purpose for which they were collected, or as required by law.
If you fail to provide satisfactory identification within a reasonable period when requested, we reserve the right to cancel your order and issue a full refund of any payment received.
Providing false, altered, or fraudulent identification documents is a criminal offence. We reserve the right to report any suspected fraudulent documents to the relevant authorities and to cancel your order immediately.
We may require a deposit before releasing Equipment for hire. The deposit amount will be confirmed at the time of booking. The deposit will be returned to you at the end of the Hire Period, subject to inspection of the Equipment and deduction of any charges for damage, loss, or outstanding hire fees.
We aim to return deposits within 5–10 working days of the Equipment being returned and inspected. We will notify you if any deductions are to be made.
To the maximum extent permitted by law, our total liability to you in connection with any order or hire, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the amount paid by you for the relevant Equipment.
We are not liable for:
All content on our website, including text, images, graphics, logos, and design, is owned by or licensed to Meredith Sales & Hire and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from our website without our prior written permission.
We are committed to protecting your personal information. Please refer to our Privacy Policy (available on our website) for full details of how we collect, use, and protect your personal data, including data collected during ID verification.
Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
We shall not be liable for any failure or delay in performing our obligations under these Terms and Conditions arising from any cause beyond our reasonable control, including but not limited to acts of God, pandemic, flood, fire, civil unrest, government action, or failure of third-party suppliers.
We reserve the right to amend these Terms and Conditions at any time. The updated Terms and Conditions will be posted on our website with a revised “Last updated” date. Your continued use of our website or services following any changes constitutes your acceptance of the new terms.
These Terms and Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales.
If you have a complaint about our products or services, please contact us in the first instance using the contact details on our website. We will aim to acknowledge your complaint within 3 working days and resolve it as quickly as possible.
If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
These Terms and Conditions (together with our Privacy Policy and any applicable hire agreement or order confirmation) constitute the entire agreement between you and us in relation to the use of our website and services, and supersede all previous agreements, representations, and understandings.
Have a question, want to check availability, or need a quote? Fill in the form below and we'll get back to you as soon as we can. Prefer to call? You can reach us on 07575317440 or email info@meredithsalesandhire.co.uk.
Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam.